Don’t you just hate it when you call the doctor and his remedy is, “just take an aspirin?”
… or when you get to the mechanic and the suddenly car quits making that funny noise?
… or you call IT and they say, “Did you check the power button?”
Well, it happens to the best of us! Here are some simple troubleshooting tips to try BEFORE you call your friendly IT Department:
The Problem
|
The FIX
|
Deleted a file
|
Open Recycle Bin-right-click-restore
|
Can’t exit a program
|
Alt+F4
|
Can’t find a program
|
Type “WORD” (or program’s name you need into the Search bar found under the Windows Button in the lower right hand corner of your task bar.
|
Keyboard doesn’t work
|
Plug cord into back of the computer and then reboot machine
|
Mouse doesn’t work
|
Plug cord into back of the computer and then reboot machine
|
Start button is gone
|
Push Windows button on keyboard
|
No Sound
|
Un mute, turn volume up, plug headphones in Reboot
|
Can’t find a file
|
Start button-search for file name by using search bar.
|
Menu command grayed out
|
Push escape 3 times
|
What’s today’s date?
|
Hove mouse over clock in the lower right hand side of menu
|
Taskbar Gone
|
Push Window button-drag border up to expose
|
Taskbar was moved
|
Drag it to the bottom of screen
|
Desktop icons messed up
|
Right click on screen-arrange icons.
|
Icons on Desktop too small
|
Highlight and hit Ctrl+ to enlarge
|
Computer frozen
|
Reboot (it’s the Microsoft thing to do!)
|
Erased text in a document
|
Ctrl+Z
|
Tool bar missing in Internet Explorer
|
Push F11 key
|
Internet window too small
|
Ctrl+to enlarge; Ctrl-to decrease size
|
Shift key doesn’t work
|
Push cap lock to disengage
|
When I type, it types over the words
|
Push the ‘insert’ button
|
The document says ‘read only’
|
Just click on file-save as and name it a new name.
|
No comments:
Post a Comment